payment
What are my payment options?
You can pay using your PayPal account, Visa , MasterCard , Apple Pay or Google Pay .
Is payment through this site secure?
We use PayPal and Hype , which are considered the best and most secure in the industry. They are used by major online retailers around the world.
Will the Selfish or sex toys reminder appear on my credit card statement?
No! The credit card statement will not include the name Selfish or any mention of sex toys. The charge will appear in the name of the company that operates the site, and is not related to the brand or product line. This maintains complete discretion for each purchase.
Are there any additional taxes or duties that will affect the final price?
When you purchase a product from our website, you are buying it from a company registered in Israel.
All taxes, including VAT at a rate of 18%, are included in the final price .
product
What is the difference between a dildo and a vibrator?
A dildo usually does not vibrate and is intended for penetration.
Vibrators, on the other hand, vibrate , and many of them are not intended for insertion at all, but rather for use for external stimulation.
How do I upload my product from Selfish?
Every Selfish vibrating product comes with a USB charger .
Are Selfish products safe to use?
Safety and quality are our top priorities. All Selfish products are made from body-safe, FDA-approved silicone.
Our products meet the highest quality and safety standards and are carefully tested throughout all stages of production. We work with leading suppliers to ensure that the materials and technology we use are among the most advanced and safest in the industry.
All products are waterproof, made from high-quality materials, and independently tested to ensure they meet strict standards.
For further questions, you can contact us at:
📧 hello@selfish.store
How do I clean and store my vibrator?
To keep it clean and fresh , wash your vibrator with soap and water, then dry it with a clean towel. We recommend doing this before and after each use .
No need to worry, Selfish products are 100% waterproof! 💦
Shipping and returns
How long will it take for my order to arrive?
All orders are shipped within one day of placing the order , except for weekends, holidays, or exceptional circumstances.
For more information about shipping and returns , please click Shipping Policy
How can I track my order?
After your order is shipped, you will receive a shipping confirmation email with a tracking link . Simply click on the link to see all the shipping details.
If you have a tracking number , you can also check your order status here.
If you did not receive a shipping confirmation email or cannot find the tracking number, you can contact us at:
📧 hello@selfish.store
If there is a delay in delivery or the package has not been updated in the tracking system, write to us and we will help you until the order reaches you. 😊
How will I receive my order?
- Delivery to your home or workplace – the package will arrive directly to the address you enter when ordering.
- Pick up from a nearby distribution point – You can choose to pick up your order from a convenient pickup point for you.
Shipments are packaged completely discreetly , so your privacy is maintained.
Are the shipments discreet?
We ensure completely discreet packaging to ensure complete privacy for our customers.
- Simple outer packaging with no identifying marks – the package arrives in a brown box or plain envelope , without a logo, brand name, or mention of the contents of the order.
- Generic sender name – The company or sender name will not indicate that it is a sex toy.
- No product descriptions – Shipping labels do not include details about the product ordered.
- Product security within the packaging – Each product is well wrapped to prevent damage during shipping.
My product is damaged, what can I do?
If your product is defective, we are here to help!
- Initial Check – Make sure the product is properly charged and operating according to the instructions for use.
- Contact Us – If the problem persists, contact us within 14 days of receiving your order with the order number and a description of the problem.
- Replacement or refund – If the product is indeed defective, we will offer you a replacement or refund , in accordance with our policy.
To contact:
📧 hello@selfish.store

